1. Introduction

Welcome to Aegean Loom.
By accessing or purchasing from our website, you agree to the following Terms & Conditions.
Please read them carefully before placing any order.
If you do not agree, please do not use our site.

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2. About Us

Aegean Loom is a London-based online store offering authentic Turkish peshtemals and home textiles, crafted with care and sustainability in mind.
Our products are ethically made in Turkey and shipped worldwide.

If you have any questions, please contact us at:
📩 aegeanloomuk@gmail.com

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3. Use of the Website

You agree to use this website only for lawful purposes and in a way that does not infringe upon the rights of others.
You must not attempt to interfere with or disrupt the proper functioning of the website.

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4. Products and Descriptions

We make every effort to ensure that our product descriptions and images are accurate.
However, slight variations may occur due to handwoven craftsmanship and natural materials.
All products are subject to availability.

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5. Orders and Payments

When you place an order, you will receive an email confirmation once payment is completed.
All payments must be made in GBP (£) at the time of purchase.
We reserve the right to cancel or refuse an order if fraudulent activity or payment issues are suspected.

Payments are securely processed via trusted third-party providers. We do not store your card details.

6. Shipping and Delivery

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For full shipping details, please refer to our [Delivery Information] page.
We aim to dispatch all orders within 1–3 business days.
Delays may occasionally occur due to customs or courier issues beyond our control.

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7. Returns and Exchanges

If you are not fully satisfied with your purchase, you may request a return or exchange within 14 days of receiving your order.
Returned items must be unused, in their original packaging, and in resalable condition.

Please refer to our [Return & Exchange Policy] page for full details.

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8. Prices and Taxes

All prices are listed in GBP (£) and include VAT where applicable.
International customers are responsible for any customs duties or import taxes in their country.

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9. Intellectual Property

All images, designs, logos, and written content on this website are the property of Aegean Loom.
No material may be copied, reproduced, or distributed without prior written consent.

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10. Limitation of Liability

Aegean Loom shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Our total liability shall not exceed the amount paid for the specific product purchased.

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11. Privacy

Your personal data is processed in accordance with our [Privacy & Cookies Policy].
By using our website, you agree to our privacy practices.

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12. Governing Law

These Terms & Conditions are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

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13. Updates

We may update these Terms & Conditions periodically.
The latest version will always be available on this page, and continued use of our site indicates acceptance of any changes.

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Contact

For any questions regarding these Terms & Conditions, please contact us:
📩 aegeanloomuk@gmail.com
🌿 Aegean Loom