Delivery Information
Shipping & Delivery
At Aegean Loom, we carefully prepare and ship every order with love.We aim to make your shopping experience smooth and reliable — from our loom to your doorstep.
Processing Time
All orders are processed within 1–3 business days after payment is confirmed.Once your order is ready, you will receive a shipping confirmation email with a tracking number.
Delivery Times
Estimated delivery times may vary depending on your location:
United Kingdom: 2 business day
Europe: 3-5 business days
United States & Canada: 7-8 business days
Please note that international deliveries may occasionally be delayed due to customs inspections or local postal services.
Shipping Fees
Shipping costs are calculated at checkout based on your location and chosen shipping method.We occasionally offer free shipping promotions, which will be clearly displayed on our website.
Customs & Import Taxes
For international orders, buyers are responsible for any customs duties, taxes, or import fees that may apply in their country.Unfortunately, we have no control over these charges.
Delivery Partners
We work with Royal Mail Services.Each parcel is securely packed using eco-friendly materials whenever possible.
Missing or Damaged Orders
If your package arrives damaged or does not arrive within the expected time frame, please contact
us at📩 aegeanloomuk@gmail.com — we’ll be happy to help resolve the issue quickly.
Returns & Exchanges
If you’d like to learn more about returns or exchanges, please visit our [Return & Exchange Policy] page.Our PromiseWe take pride in delivering authentic, eco-friendly textiles from the Aegean coast to your home — with care, transparency, and attention to every detail. 🌿