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Delivery Information

Shipping & Delivery

 

At Aegean Loom, we carefully prepare and ship every order with love.We aim to make your shopping experience smooth and reliable — from our loom to your doorstep.

 

Processing Time

 

All orders are processed within 1–3 business days after payment is confirmed.Once your order is ready, you will receive a shipping confirmation email with a tracking number.

 

Delivery Times

 

Estimated delivery times may vary depending on your location:

 

United Kingdom: 2 business day

Europe: 3-5 business days

United States & Canada: 7-8  business days

Please note that international deliveries may occasionally be delayed due to customs inspections or local postal services.

 

Shipping Fees

 

Shipping costs are calculated at checkout based on your location and chosen shipping method.We occasionally offer free shipping promotions, which will be clearly displayed on our website.

 

Customs & Import Taxes

 

For international orders, buyers are responsible for any customs duties, taxes, or import fees that may apply in their country.Unfortunately, we have no control over these charges.

 

Delivery Partners

 

We work with Royal Mail Services.Each parcel is securely packed using eco-friendly materials whenever possible.

 

Missing or Damaged Orders

 

If your package arrives damaged or does not arrive within the expected time frame, please contact

us at📩 aegeanloomuk@gmail.com — we’ll be happy to help resolve the issue quickly.

 

Returns & Exchanges

 

If you’d like to learn more about returns or exchanges, please visit our [Return & Exchange Policy] page.Our PromiseWe take pride in delivering authentic, eco-friendly textiles from the Aegean coast to your home — with care, transparency, and attention to every detail. 🌿

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